To FedEx: Email generated from templates can be a bad thing

The section below is from a FedEx automatic package update email.

Our records indicate that the following shipment has been delivered:
Tracking number:                  xxxxxxxxxxxxxxx
Ship (P/U) date:                  Feb 22, 2007
Delivery date:                    Feb 26, 2007 9:12 AM
Sign for by:                      Signature Release on file
Delivered to:                     Residence
Service type:                     FedEx Priority Overnight
Packaging type:                   FedEx Envelope
Number of pieces:                 1
Weight:                           0.50 lb.

This was a FedEx package I WANTED delivered overnight. I paid premium just for that. They delivered it in four days and with no shame tell me that service type requested and paid for was "FedEx Priority Overnight". :-)

They should change their motto to "FedEx - You ask what you want but you will accept what we give anyways".