- Continues to use outlook in spite of 67 "known" issues :)
- Takes the time and energy to document and detail the known issues.
My point is simply just that Outlook has done a good job of solving the base problem. It is time for it to catch up with the myriad of usability and interaction issues defined here.
In other words the original user persona defined for Outlook has changed over time and it is the product's responsibility to keep up.
1 comment:
Hi, glad you liked my post. I kept using Outlook for 3 reasons. (1) it's what my company uses (2) it does have the best blackberry integration (Ironically, I'll often use my Blackberry to search for a message--it works faster and better than Outlook!) and (3) when a program is as widely used as Outlook, I want to really dig into it and get the firsthand experience. That's sorta why I started keeping notes about my frustrations.
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